PRIVACY POLICY

Last updated: 01/08/2025

At Tough Runner, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our website.

1. Who We Are

Tough Runner is operated by We Are Allstars Ltd, delivering mobile obstacle course events to schools across the UK. If you have any questions about this policy, you can contact us at:
team@tough-runner.com

2. Information We Collect

When you use our website, we may collect:

Information you provide via forms (name, email, school details).
Communication preferences and enquiry details.
Technical information such as IP address, browser type, and cookies.

3. How We Use Your Information

We use your information to:

Respond to your enquiries.
Provide information about Tough Runner events, services, and partnerships.
Improve our website and communications.
Meet legal or regulatory requirements.

We do not sell or share your data with third parties for marketing purposes.

4. Legal Basis for Processing

We process your data under:

Legitimate interest (to respond to school and event enquiries).
Consent (when you sign up for marketing updates).
Legal obligation (when required by law).

5. Data Sharing

We may share your data with:

Our event team (for bookings).
Service providers (e.g. website hosting, email services).
Regulators or legal bodies (if legally required).

6. Data Retention

We keep your personal data only for as long as necessary:

Enquiries: up to 12 months.
Bookings: up to 6 years (for insurance and legal purposes).
Marketing: until you unsubscribe.

7. Your Rights

Under UK GDPR, you have the right to:

Access the information we hold about you.
Request correction or deletion of your data.
Object to processing or withdraw consent.
Lodge a complaint with the ICO (Information Commissioner’s Office).

To exercise these rights, contact us at team@tough-runner.com

8. Cookies

Our website uses cookies to improve user experience. You can adjust your browser settings to block cookies, but some features may not work correctly.

9. Security

We take reasonable steps to protect your data, including secure servers, encryption, and limited access to personal information.

10. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a new “last updated” date.

In short: we only use your data to make Tough Runner work smoothly for schools, parents, and partners—and we’ll never spam you or pass your details around.